tag:blogger.com,1999:blog-4157597594253295782024-03-21T15:32:34.336-07:00Digital is DestinyKshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-415759759425329578.post-73522213097980094512019-11-11T20:53:00.001-08:002019-11-12T09:09:05.173-08:00Digital Enablement Platform and Business Value<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">The world is changing fast and <i>"it's
no longer the Big beating the small but the Fast beating the slow"</i>,
due to changing customer expectations around experience. </span><br />
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Industrial
revolution 4.0 has helped fuel the pace with which businesses are
evolving or rather revolutionising using smart technologies. It has
created a challenge for leaders across different industries. </span><span style="color: black; font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">With that in mind traditional
businesses are undergoing two journeys - "<i>Digital Business
transformation</i>" and to support that journey/goal they undergo "<i>IT
modernisation</i>". Given the digital journey, most businesses are
now focused on - <b>Speed to market, Agility, ease of Innovation and
obviously Cost</b>. Digital transformation is not a destination, it's an
ongoing journey and same applies to modernisations. Without business objective,
modernisation on its own is not enough, modernisation helps save money, but
digital transformation help make money.</span><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Key challenge for these two journeys
are "Cultural shift" and "Integration Evolution" to align
with raised customer expectations. Let's talk about integration evolution
as cultural shift is a wider topic and not intended for this blog.
However, I would like to highlight that it's an important one and without that
any transformation journey just becomes an overhead and never succeed. <o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">When I talk about "Integration
Evolution", it basically means that organisations have to re consider
their integration strategy from the new business capability perspective
to support easy adoption and integration of new technologies and design
patterns to be digitally enabled<b>.</b></span></div>
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</span><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">How does that relate
to business though? It does, as business can't be successful in transformation
if they don't address it. I don't see business and IT as different teams
anymore, they are one team, technology adoption is now driven by business needs
and should be delivered based on how business wants to consume it and thus
being budgeted as well by them. In case of Digital transformation, strategy is
key and is driven by "Digital Leaders", who can best digitally
reimagine the business and unite rest of the leadership to deliver. </span><br />
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Basically, business drivers trigger change in how solutions are implemented, these two are tightly coupled. Hence, it's
all about business business and business.<br />
<o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">In a <span style="color: black; text-decoration: none;"><a href="https://resources.axway.com/amplify/ebook-the-drive-behind-hybrid-integration-platforms?utm_medium=blog&utm_source=axway" target="_blank">survey</a> </span>done
by Axway, 91% participants agreed that "being able to integrate seamlessly
across different systems, departments, and partners is crucial for business
success".<o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"> To address speed to market
"evolution of integration" within ecosystem becomes vital. It's not
easy when you have to start looking modernising the application ecosystem and
at same time support digital business outcomes for your customers. Key
challenges around these journeys would be -<o:p></o:p></span></div>
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<b><span style="color: white; font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;">Modernisation</span></b><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<b><span style="color: white; font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;">Digital Enablement</span></b><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">Distributed Application landscape</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">How to expose interfaces(API's) for digital business</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">New Integration patterns to be
supported</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">Security concerns</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">Leverage investment
in different legacy applications and technologies</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">Central catalog for all API's and Events to allow innovation</span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">Having central ecosystem governance due to hybrid application ecosystem and geo distributed teams</span></div>
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">How to achieve process refinement
and automation</span><span style="font-family: "times new roman" , serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">I have depicted challenges under two
different buckets, they sit under one strategy but are addressing two different
journeys.<o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Survey participants highlighted few key
challenges that are slowing them down, these challenges can be categorised in
four key areas: Deployments (cloud and on-premises), domains (multiple
integration patterns), endpoints (number and security of connections), and
personas (people accomplishing integrations). The below view depicts these
challenges -<o:p></o:p></span></div>
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<b><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">What should be the Strategy?</span></b><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Moving towards Digital Enablement Platform will not only
provide a single pane of glass to govern all your integrations but also help
build new innovative applications. It helps specialist personas to work as
enabler for business functions by creating pre-packaged templates. It allows
non tech users to leverage interactive apps and templates with no little
knowledge around them helping with speed to market and cost reduction. It can also help CxO's to bring their investment under
different technologies(gateway's) under one umbrella for better governance and efficiency. <o:p></o:p></span></div>
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<span style="color: black; font-size: 11.0pt;"><o:p><br /></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">This is a high-level view of the
platform that organisations should start looking to get too. </span><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-outline-level: 3; text-align: justify;">
<b><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">How it Helps?</span></b><b><span style="color: black; font-family: "times"; font-size: 13.5pt;"> <o:p></o:p></span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"><span style="font-size: 14.6667px;">Digital Enablement Platform</span> supports
all integration interaction styles and patterns as a platform, so it really helps
speed up building integrations with hybrid deployed applications and adopt new
architecture patterns and technologies. API's and Events in the ecosystem
surfaced under unified catalog not only allow to be leveraged by different
integrations but can be consumed by different channels to create experience
that customers are looking for. </span><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">It's not only the Hub for all
integrations but also allow innovation, as API's and events (AI and ML can be
leveraged) are route to innovation in digital ecosystem. With use of modern
technologies around mini and micro services it also takes away the pain of
micro service management which is an overhead when it comes to modernisation of
applications and it not just create complexity but also makes the operational
management a night mere. </span><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "" "calibri" "" , serif; font-size: 11.0pt;"><br />
</span><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Business or Trading
partner and consumer management is a long process in the organisations
and hindrance to speed to do business with new partners or open
new business channels. Platform addresses that as well by not only saving time
on on boarding process but making it smoother experience with minimum
operational overhead. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">While doing all this security is
paramount and is a key concern from most business leaders as they move towards
hybrid ecosystem and digital channels. Platform becomes the defence
line by not only protecting all the inbound and outbound communications, but it
also protects all internal interactions and allow central security policy
definition and enforcement. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"><br />
Basically, it's a recipe that will address all integration challenges that
organisations are expected to face during the transformation journey and Axway
AMPLIFY has all the ingredients for the required recipe. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"><br />
However, with growing complexity of change, platform vendors have to ensure
that they keep with the market pace to allow their customers to focus on
business capabilities and they support all the required tech capabilities with
changing market trends. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-outline-level: 3; text-align: justify;">
<b><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Strategy and Business Value</span></b><b><span style="color: black; font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">How it will help derive business value?
The measurement of it is more aligned to business objective of getting
digitally transformed and impact with experience by generating more revenue and
saving on cost. <o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="color: black; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><b><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Gateway to Experience
Economy</span></b><span style="font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<b><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"> </span></b><span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">It enables
organisations for creating <a href="https://hbr.org/1998/07/welcome-to-the-experience-economy"><span style="color: blue;">experience</span></a> that their customers are looking
for, it helps set the business for today and for future. </span><span style="color: black; font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<ul type="disc">
<li class="MsoNormal" style="color: black; mso-list: l4 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><b><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Innovation</span></b><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Digital Enablement Platform provide customers
with stream of events and API's which are key for building innovative
applications. AI and ML can be leveraged on events across the ecosystem
including IoT data that can be part of the business process. This allows
customers to build intelligent and interactive apps for their customers. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Innovation allows business to grow many
folds and build experience economy based around customer demands and thus is a
big contributor towards business success or getting business into smart
business mode. <o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="color: black; mso-list: l3 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><b><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Speed </span></b><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Speed to market is a key while transforming
the business, new offerings have to be delivered fast as it is key to keep the
customers engaged. Speed to Market is achieved when you have enhanced developer
experience with the ability to deliver fast. Platform provides that capability
by - <o:p></o:p></span></div>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Auto catalog as services
and events surface<o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Quick Data Virtualisation
through API's in minutes rather days.<o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Quickly deliver Experience
API's based on need<o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Allow focus on Business
Logic and help speed consumption by taking overhead away<o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Building integration in
hours compared to days, for e,g from Salesforce to ServiceNow or from SAP
cloud to on-prem.<o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l1 level2 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Fast Track on boarding of
Trading Partners<o:p></o:p></span></li>
</ul>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">All this allow team to
deliver offerings quickly to the market. <o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="color: black; mso-list: l0 level1 lfo5; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><b><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Agility</span></b><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;"><span style="font-size: 14.6667px;">Digital Enablement Platform</span> allows customers to adopt new
applications and implement new business process in fast changing environment.
It allows to build based on changing customer requirements and release those
capabilities quickly to the market. <o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="color: black; mso-list: l6 level1 lfo6; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><b><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Cost savings</span></b><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Below are few examples around direct
cost saving but should not be limited too -</span><span style="color: black; font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Quick development based on
no code low code integration development</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">API's or services that can
be reused, so factor of reusable component and ease of API life cycle
management help save cost</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Central Security around all
integration patterns save effort and operational overhead around it</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">scalability and high
availability of services with least configuration </span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Operational intelligence
along with central alerting across the board saves cost on continuous
monitoring of applications</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Experience driven platform
will help different personas with recommendations and suggestions based
on their interest</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
<li class="MsoNormal" style="color: black; mso-list: l5 level2 lfo7; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 72.0pt; text-align: justify;"><span style="font-family: "arial" , sans-serif; font-size: 11.0pt;">Trading partner on-boarding
from month/days to couple of hours saves a lot on the process.</span><span style="font-family: "times"; font-size: 11.0pt;"><o:p></o:p></span></li>
</ul>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Given all above benefits, <span style="font-size: 14.6667px;">Digital Enablement Platform</span> should help customers with not only direct cost savings
but in also business growth. There is no one formula or framework to measure
the benefits as it will depend on organisations and their maturity. However,
it's pretty evident from above that Businesses have to have strong platform strategy now to achieve targeted outcome. </span><span style="color: black; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><br style="mso-special-character: line-break;" />
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<span style="color: black; font-family: "times new roman" , serif; font-size: 11.0pt;">
</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIwzzpyotkGWUyYJjzol6lxkCrnabsOjY92OzcNdP5zFz3_zQ5-duxV9sV_2g4aT-ymPL70XQkxQBm1031c_ru-kjwd58T0Wc5Ek_1cQk41F5b4tBnCyfd5pEN8zZwYqFYfkF9AsDvChY/s1600/Screen+Shot+2019-10-30+at+18.22.10.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="827" data-original-width="1600" height="330" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIwzzpyotkGWUyYJjzol6lxkCrnabsOjY92OzcNdP5zFz3_zQ5-duxV9sV_2g4aT-ymPL70XQkxQBm1031c_ru-kjwd58T0Wc5Ek_1cQk41F5b4tBnCyfd5pEN8zZwYqFYfkF9AsDvChY/s640/Screen+Shot+2019-10-30+at+18.22.10.png" width="640" /></a></div>
<span style="color: black; font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span><br />
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<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">
</span><span style="color: black; font-family: "times"; font-size: 13.5pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="color: black; font-family: "arial" , sans-serif; font-size: 11.0pt;">Yes....Platform Platform and Platform!</span><span style="font-size: 12pt;"> </span><br />
<span style="font-size: 12pt;"><br /></span>
<span style="font-size: 12pt;">If you want to discuss more around it, please connect with our <a href="https://www.axway.com/en/services/catalysts" target="_blank">Catalysts</a> </span><span style="font-size: 12pt;">to discuss.</span></div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com0tag:blogger.com,1999:blog-415759759425329578.post-29502375678215589252017-09-08T04:39:00.000-07:002017-09-08T04:59:08.191-07:00Architecting your Digital Enterprise<div dir="ltr" style="text-align: left;" trbidi="on">
<div align="center" class="MsoNormal" style="text-align: center;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14pt;">Digital
Digital Digital! Is it a Buzz word or is it another technology hype like the
past?</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14pt;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">I
don’t think so, because it’s about business existence now, which was not the
case in past. The technology advancement is happening with great pace and with
the evolution of smart devices the customer expectation around the experience
they can have, has changed all together.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0CAE2emawyAYBWYpoFXYXXznj7gsbXz1sr9TPLTXx47Gw5WCcYQPPYW_AvIyBCBrUeuPdUwXFbik7XIiXS-JuBo2iHDUK2-jUJRW_MNDIy1HrNtXGInOPzEtUu06prAR8yuJh1huOLWg/s1600/Experiences.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="609" data-original-width="961" height="252" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0CAE2emawyAYBWYpoFXYXXznj7gsbXz1sr9TPLTXx47Gw5WCcYQPPYW_AvIyBCBrUeuPdUwXFbik7XIiXS-JuBo2iHDUK2-jUJRW_MNDIy1HrNtXGInOPzEtUu06prAR8yuJh1huOLWg/s400/Experiences.png" width="400" /></a></div>
<br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">We
are heading towards the experience era – It’s happening now and customer
experience network is the way forward.<o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="text-align: left;"><span style="font-size: 14.0pt;"><o:p>Business Goal</o:p></span></b></div>
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<span style="font-size: 18.66666603088379px; text-align: left;">The goal to onboard the digital transformation is to derive business value that's based on experience offerings -</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXyztbuKvoJ8kwlphKqZ53sm2-qYGai-xCTiqPi4sSmKZNxFQlT58nhHyqsk4SRlSE0WVKmlU78ww_VlF1BxWQ3V5mBA0QLmIo6crie5Zugcnrar30ZJZrfKtyBTX9eH3q1NqwPHG3ek0/s1600/Business+Value.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="351" data-original-width="791" height="282" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXyztbuKvoJ8kwlphKqZ53sm2-qYGai-xCTiqPi4sSmKZNxFQlT58nhHyqsk4SRlSE0WVKmlU78ww_VlF1BxWQ3V5mBA0QLmIo6crie5Zugcnrar30ZJZrfKtyBTX9eH3q1NqwPHG3ek0/s640/Business+Value.png" width="640" /></a></div>
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<span style="font-size: 18.66666603088379px; text-align: left;">Where do you stand in terms of Business value from your offerings in the market?</span><b style="mso-bidi-font-weight: normal;"><o:p> </o:p></b></div>
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<b style="mso-bidi-font-weight: normal;"><o:p><br /></o:p></b></div>
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<span style="font-size: 18.66666603088379px;">Are you ready for it?</span><span style="font-size: 18.66666603088379px;"> </span><span style="font-size: 18.66666603088379px;">Let’s see, what needs to be done to onboard.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span style="font-size: 16.0pt;">Digital Foundation <o:p></o:p></span></b></div>
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<span style="font-size: 14.0pt;">I
believe it’s the Leadership team who have to focus on laying the foundation and
everyone in the enterprise have to contribute to be part of it. <o:p></o:p></span></div>
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<span lang="EN-US" style="font-size: 14pt;">Digital Enterprises have
strong foundation if they are based on three key elements –<b><o:p></o:p></b></span></div>
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</div>
<ol>
<li><span style="font-size: medium;">Dynamic Culture</span></li>
<li><span style="font-size: medium;">Innovation</span></li>
<li><span style="font-size: medium;">Smart Collaboration</span></li>
</ol>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKlgDmeCPxtiqkEMOkObRUGDyJGQiXbCTgPoOp4So1a-BC9ny19hZGLiOZvGAKbgUf5_DCDSU-6ARB165NHwvAzX9uQCtmvpg3WY8iqH2XL7KYGSOXaGal3PyxQf-5fJCZsnVvUcsgNIA/s1600/Digital+Foundation.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="439" data-original-width="952" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKlgDmeCPxtiqkEMOkObRUGDyJGQiXbCTgPoOp4So1a-BC9ny19hZGLiOZvGAKbgUf5_DCDSU-6ARB165NHwvAzX9uQCtmvpg3WY8iqH2XL7KYGSOXaGal3PyxQf-5fJCZsnVvUcsgNIA/s640/Digital+Foundation.png" width="640" /></a></div>
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<b><span style="font-size: 16.0pt;"><br /></span></b></div>
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<b><span style="font-size: 16.0pt;"><br /></span></b></div>
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<b><span style="font-size: 16.0pt;">Digital Pillars</span></b></div>
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<br /></div>
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<span style="font-size: 14.0pt;">Once
the foundation is laid, you will need the pillars to support the digital
initiatives. <o:p></o:p></span></div>
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<br /></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGfUHiZ5NbOGuCcrqMuH2clp1hajy7ea4vIdfLd53LCAyW5ffzpkSrMopo5D3d-iGCByevbQzU18jbRtersN835Qg7eTMYwMHRe6VYcXtO3h31us7pTh7Ktv0ksXDlE6wmoo_yer97i9I/s1600/Digital+Pillars.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="316" data-original-width="771" height="262" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGfUHiZ5NbOGuCcrqMuH2clp1hajy7ea4vIdfLd53LCAyW5ffzpkSrMopo5D3d-iGCByevbQzU18jbRtersN835Qg7eTMYwMHRe6VYcXtO3h31us7pTh7Ktv0ksXDlE6wmoo_yer97i9I/s640/Digital+Pillars.png" width="640" /></a></div>
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<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="Picture_x0020_33" o:spid="_x0000_i1033" style="height: 237pt; mso-wrap-style: square; visibility: visible; width: 580pt;" type="#_x0000_t75">
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</v:imagedata></v:shape></span><span style="font-size: 14.0pt;"><o:p></o:p></span></div>
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</div>
<ul>
<li><b><span style="font-size: 14.0pt;">Data</span></b><span style="font-size: 14pt;"> – Realise the power of data. In next couple of years there will be
immense amount of data that will be generated and enterprises have to make sure
that they drive value out of it, both for the enterprise and for customers.
Innovation will happen on top of the data set that you have with the help of
different technologies.</span></li>
</ul>
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<br /></div>
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</div>
<ul>
<li><b><span style="font-size: 14.0pt;">Technology</span></b><span style="font-size: 14pt;"> – Technology advancements are happening with great
speed and are bringing disruption in the industry. Either adopt it for creating
business value or become a failure story for others to get motivated.</span></li>
</ul>
<br />
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<br /></div>
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</div>
<ul>
<li><b><span style="font-size: 14.0pt;">Experience</span></b><span style="font-size: 14pt;"> <b>Marketing</b>
– Connect with your customers by doing their behaviour/preference analysis.
Inspire them, reward them, empower them.</span></li>
</ul>
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<b><span style="font-size: 16.0pt;">Build Customer Experience Network <o:p></o:p></span></b></div>
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<span style="font-size: 14.0pt;">With
Foundation and Pillar in place you are ready to innovate and introduce new
experience, new services, new products in the market.<o:p></o:p></span></div>
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<span style="font-size: 14.0pt;">Few examples on how businesses are moving – <o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Banking – virtual banks/open-Banking,
retail banking is going to be new world.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Insurance – collaborate with
health industry, housing boards, driving assistance, health clubs, etc.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Logistics - D</span><span style="font-size: 18.66666603088379px;">elivering third party product, how about delivering local take away food to your doorstep. They are already doing door to door marketing flyers, brochure, catalogue.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Retail – shopping stores with
auto cart with auto checkout, auto replenishment and doing targeted promotions with other vendor partnership. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span style="font-size: 16.0pt;">Shaping Digital Architecture (As-Is to To-Be)<o:p></o:p></span></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Below depict the typical
traditional Enterprise Architecture with Legacy applications, file based or web
services based integrations running on physical servers or partially on virtual
machines(VM).</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNx2VVX9Bis_rNNo2SmVTJB5Jr9Zfa_lgpfq-Jlf7AUd3ZzOy8x2PG9sDlT5mcZQ98D2QsTIma7A1V8AttFl21_34myB4UoOPBQEpHMbnUow81tBVevpviADdp206iaA6xpuVQLJTYs-Y/s1600/As-Is+Architecture.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="466" data-original-width="869" height="342" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNx2VVX9Bis_rNNo2SmVTJB5Jr9Zfa_lgpfq-Jlf7AUd3ZzOy8x2PG9sDlT5mcZQ98D2QsTIma7A1V8AttFl21_34myB4UoOPBQEpHMbnUow81tBVevpviADdp206iaA6xpuVQLJTYs-Y/s640/As-Is+Architecture.png" width="640" /></a></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="_x0000_i1031" style="height: 376pt; mso-wrap-style: square; visibility: visible; width: 700pt;" type="#_x0000_t75">
<v:imagedata o:title="" src="file://localhost/Users/kmehrotra/Library/Group%20Containers/UBF8T346G9.Office/msoclip1/01/clip_image006.png">
</v:imagedata></v:shape></span><span style="font-size: 14.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;"> </span><span style="font-size: 14pt;">Map
your portfolio of applications to the 3</span><sup>rd</sup><span style="font-size: 14pt;"> generation products and
platform services-</span></div>
<div class="MsoNormal">
<span style="font-size: 14pt;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjn0sCqGYhi4H4Ry2F-HDLcahkevXxYIGqP7Vx3u4-LoqVA32cPLH-oVXjBZiEj2TZ4v3KgGpxX9T_34LDOxwhrwYlwVgusdY5Y5mpWTBK35ypXGB8wcITiqG2iFN8xasdeyNkyDc7uKsU/s1600/Adopt3rdGeneration.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="345" data-original-width="849" height="260" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjn0sCqGYhi4H4Ry2F-HDLcahkevXxYIGqP7Vx3u4-LoqVA32cPLH-oVXjBZiEj2TZ4v3KgGpxX9T_34LDOxwhrwYlwVgusdY5Y5mpWTBK35ypXGB8wcITiqG2iFN8xasdeyNkyDc7uKsU/s640/Adopt3rdGeneration.png" width="640" /></a></div>
<div class="MsoNormal">
<span style="font-size: 14pt;"><br /></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="Picture_x0020_1" o:spid="_x0000_i1030" style="height: 258pt; mso-wrap-style: square; visibility: visible; width: 637pt;" type="#_x0000_t75">
<v:imagedata o:title="" src="file://localhost/Users/kmehrotra/Library/Group%20Containers/UBF8T346G9.Office/msoclip1/01/clip_image007.png">
</v:imagedata></v:shape></span><span style="font-size: 14.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">3<sup>rd</sup> generation is
about Cloud, Mobility, Social network, IoT, Big data and analytics.</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">So, first thing is to map the
architecture layer and see what your target would look like. This will give you
your inspiration that where you want to be in next couple of years from your
technology stack perspective. </span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span style="font-size: 14.0pt;">Add a Secure Glue<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">To transform and adopt
digital pillars you will need a secure glue to talk to different components of
the ecosystem and that glue comes from API’s. Secure way of communicating with
internal and external components.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l1 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-US" style="font-family: "symbol"; font-size: 14.0pt;">·<span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;">
</span></span><!--[endif]--><span style="font-size: 14.0pt; mso-bidi-font-weight: bold;">API is the secure glue t</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">o connect with multiple technologies
and applications across the ecosystem.</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l1 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-US" style="font-family: "symbol"; font-size: 14.0pt;">·<span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;">
</span></span><!--[endif]--><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">Move towards API{1<sup>st</sup>}
</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l1 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-US" style="font-family: "symbol"; font-size: 14.0pt;">·<span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;">
</span></span><!--[endif]--><span style="font-size: 14.0pt; mso-bidi-font-weight: bold;">W</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">rap and enable your legacy with API</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape alt="A picture containing object
Description generated with high confidence" id="_x0000_i1029" style="height: 342pt; mso-wrap-style: square; visibility: visible; width: 362pt;" type="#_x0000_t75">
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Description generated with high confidence" src="file://localhost/Users/kmehrotra/Library/Group%20Containers/UBF8T346G9.Office/msoclip1/01/clip_image008.png">
</v:imagedata></v:shape></span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg53FUMIv8wl_DRQktcnsj7FpADyzuUnb_sq2aCC6eZTX2RPxvcdQ5vV9gxscEZxnY0DKpaEibdHEcsN-i5TjMdvi2xaqTjLxYh3SGqcXOeGkrV5pFAa7H3I6-QBE1DOsgLyIL_618RLEQ/s1600/Secure+Glue.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="456" data-original-width="482" height="302" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg53FUMIv8wl_DRQktcnsj7FpADyzuUnb_sq2aCC6eZTX2RPxvcdQ5vV9gxscEZxnY0DKpaEibdHEcsN-i5TjMdvi2xaqTjLxYh3SGqcXOeGkrV5pFAa7H3I6-QBE1DOsgLyIL_618RLEQ/s320/Secure+Glue.png" width="320" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">It’s
not only the secure glue, it more than that. It’s platform for innovation. You
can’t innovate if you don’t have an interface to explore the process or data.
It’s the innovation channel for everything that you do in the enterprise
(internal or external). <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">Sometimes
API’s are like lego blocks, even the producer doesn’t know the real beauty of
it and is only known when an external developer builds an innovative product or
service from it.</span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-US" style="font-size: 16.0pt; mso-ansi-language: EN-US;">To-Be Architecture<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">You can’t move big bang from
what you have in the ecosystem. So as first step of the To-Be state the old and
new world has to co-exist with the balance of having lights on (BAU) and in
parallel doing innovative things in small perimeter. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsIKSdo7q3vlvK7JoRiwr1tcBC9Evx8hkLARvwm0NKWvGIsWe-5h12P-0HPpg1qVP16sPnigTvGZkey-71oTnymeo9xFXB-dZaatrZwf0LUnbg3YUnWL3UXlNTjkJJpwtjh1Jpy1-qEOw/s1600/To-Be+Architecture.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="400" data-original-width="844" height="302" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsIKSdo7q3vlvK7JoRiwr1tcBC9Evx8hkLARvwm0NKWvGIsWe-5h12P-0HPpg1qVP16sPnigTvGZkey-71oTnymeo9xFXB-dZaatrZwf0LUnbg3YUnWL3UXlNTjkJJpwtjh1Jpy1-qEOw/s640/To-Be+Architecture.png" width="640" /></a></div>
<br />
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="Picture_x0020_2" o:spid="_x0000_i1028" style="height: 301pt; mso-wrap-style: square; visibility: visible; width: 633pt;" type="#_x0000_t75">
<v:imagedata o:title="" src="file://localhost/Users/kmehrotra/Library/Group%20Containers/UBF8T346G9.Office/msoclip1/01/clip_image009.png">
</v:imagedata></v:shape></span><span style="font-size: 14.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;">Introduce
RED blocks to start with and gradually add green boxes. In some cases, based on
the maturity level of the enterprise it will be essential to have RED and some
parts of green blocks added in parallel. Like adding Micro Services and Digital
Marketing applications but leave BigData/Analytics and Containers to follow. </span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: 14.0pt;"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-US" style="font-size: 16.0pt; mso-ansi-language: EN-US;">Logical View<o:p></o:p></span></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Logically Application
Governance should look something like below-<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhGhaydyDP_u59UHiHs6aLUVZplyfncaHpZeVsKbV0vvvhN2zMLrCwXC4hQxUipjGcw7NDUuilLFNwr39AeEBdTUl6yJpu5-fn5m0R7FWLGXJUYa45RlI2uIoHDF1SZU4ED4oNgXkfSnE0/s1600/Logical+View.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="382" data-original-width="840" height="290" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhGhaydyDP_u59UHiHs6aLUVZplyfncaHpZeVsKbV0vvvhN2zMLrCwXC4hQxUipjGcw7NDUuilLFNwr39AeEBdTUl6yJpu5-fn5m0R7FWLGXJUYa45RlI2uIoHDF1SZU4ED4oNgXkfSnE0/s640/Logical+View.png" width="640" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="Picture_x0020_3" o:spid="_x0000_i1027" style="height: 287pt; mso-wrap-style: square; visibility: visible; width: 629pt;" type="#_x0000_t75">
<v:imagedata o:title="" src="file://localhost/Users/kmehrotra/Library/Group%20Containers/UBF8T346G9.Office/msoclip1/01/clip_image010.png">
</v:imagedata></v:shape></span><span style="font-size: 14.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">MFT proxy in DMZ and B2B might
be fronted by API Management if required to keep one channel.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span style="font-size: 16.0pt;">Infrastructure View</span></b><b><span lang="EN-US" style="font-size: 16.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt;">Over the period your infrastructure
will shape like this - </span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-size: 14.0pt; mso-fareast-language: EN-GB; mso-no-proof: yes;"><v:shape id="Picture_x0020_5" o:spid="_x0000_i1026" style="height: 271pt; mso-wrap-style: square; visibility: visible; width: 698pt;" type="#_x0000_t75">
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</v:imagedata></v:shape></span><span lang="EN-US" style="font-size: 14.0pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5Xj-VgpBnO4um-TMEALqu2xVSasW-nSoa4PusOHR6vro4Jh-KVuF-j07Ubxd9gmhwmFQeIouGBLGXPrWfshx3nzRQfWr4IFjf7YWISE7zsXePLl7PUCQcokrgx4IcXDiJGis9p8GUx0g/s1600/Infra+View.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="372" data-original-width="960" height="248" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5Xj-VgpBnO4um-TMEALqu2xVSasW-nSoa4PusOHR6vro4Jh-KVuF-j07Ubxd9gmhwmFQeIouGBLGXPrWfshx3nzRQfWr4IFjf7YWISE7zsXePLl7PUCQcokrgx4IcXDiJGis9p8GUx0g/s640/Infra+View.png" width="640" /></a></div>
<br />
<div class="MsoNormal">
<br /></div>
<b><span style="font-size: 16.0pt;">Key Considerations for Transformation -</span></b><br />
<div class="MsoNormal" style="margin-left: 0.25in; text-align: left;">
</div>
<ul style="text-align: left;">
<li><span style="font-size: 14pt;">Consider
having first class security.</span></li>
<li><span style="font-size: 14pt;">Legacy
modernisation should not end up in legacy.</span></li>
<li><span style="font-size: 14pt;">Move
away from monolith to modular applications.</span></li>
<li><span style="font-size: 14pt;">Choose
the right technology for specific use case.</span></li>
<li><span style="font-size: 14pt;">Start
small, learn fast and scale quickly.</span></li>
<li><span style="font-size: 14pt;">Focus
on Devops to optimize cost and Time to deliver.</span></li>
<li><span style="font-size: 14pt;">There
is no silver bullet, do due-diligence based on your ecosystem and find the
right approach to modernize.</span></li>
</ul>
<div class="MsoNormal">
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="35" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="1" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
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<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
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<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
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<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
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<w:LsdException Locked="false" Priority="30" QFormat="true"
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
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<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
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<w:LsdException Locked="false" Priority="21" QFormat="true"
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<w:LsdException Locked="false" Priority="31" QFormat="true"
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<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
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<span style="font-size: 14pt;">Hope this helps you take up
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com0tag:blogger.com,1999:blog-415759759425329578.post-87227719709010862872016-09-19T02:16:00.000-07:002016-09-20T04:19:06.105-07:00Financial Services - 3D of success<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="text-align: justify;">The world is changing, it's seeing the biggest and fastest
revolution of mankind. The emerge of digital devices have become the backbone
of the revolution, thanks to apple and Google of the world. </span><span style="text-align: justify;">This has impacted all the industry domains across and
financial services are not untouched. Since the emergence of industrial
revolution 4 finance sector has to gear up to deliver up to customer
satisfaction and expectation.</span></div>
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<span style="color: blue;">Industry Challenges</span></h3>
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There are many challenges that the finance industry face and I have tried to cover them below</div>
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The major challenge is that they hold data which is confidential
and thus need to be secured without any compromise. We have seen the amount of
damage the data compromise can cause to specific institutions. When we talk
about data being accessed from anywhere anytime then it has to be secure as
well. </div>
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The second challenge is around having too much of data being available
but not really leveraged for providing better customer experience and business
benefit.<o:p></o:p></div>
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Apart from these, there is a need to follow the guidelines
from regulatory bodies to be more open and dynamic to provide customer values.
This is definitely pushing the institutions to adopt the market trends even
faster then they expected.<o:p></o:p></div>
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Then there is a challenge hosted by new players in the industry who are changing and challenging the traditional business methods. Welcome to the word of Apple and Google where they are changing the way you do the transactions via using latest technologies and mobile wallets. That's just the start , other niche players are coming with some other disruptive innovative ideas as well. Have a look to <a href="https://transferwise.com/" target="_blank">TransferWise</a> that is changing the way you send money to overseas and <a href="http://www.bbc.co.uk/programmes/p048c93g" target="_blank">hear</a> what their CEO has to say about "Changing the World for Better".</div>
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So what should be done by traditional players?<o:p></o:p></div>
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I believe it's all about focusing on 3 D’s - <span style="color: blue;"><b>Digital | </b><b>Data |</b></span><b><span style="color: blue;">Dynamics</span> </b>with customer centricity in the middle.</div>
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<tr><td class="tr-caption" style="text-align: center;"><b style="font-size: 12.8px;">3D Engagement</b></td></tr>
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<h3>
<span style="color: blue;">Digital </span></h3>
Digital is not just the need of the time but it's important for existence in the market. It's really important to adopt platform of innovations and keep the pace with the competitors. To highlight that the <b style="background-color: white;"><span style="color: #0b5394;">API Management platforms</span></b> are key to this, it doesn't only provide you a medium to innovate but also provides a robust security layer to secure the transactions that are performed from outside world. I have
talked a lot around <a href="http://api4u.blogspot.co.uk/2016/06/journey-of-digital.html" target="_blank">Journey of Digital</a> and it's importance, now it's time to talk about Data and
Dynamics.<br />
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<h3>
<span style="color: blue;">Data </span></h3>
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Data is power and financial services hold all of it. It's
not only important to expose the data securely but also to understand the fast
moving corners of it. Having data is important but the power of it lies when
it's delivered on right time to right consumer. It's also important that you share the data with use of <a href="https://openbankproject.com/" target="_blank">open API's</a> so that innovative app ideas can revolutionize the customer experience and help traditional banks to look and compete with future banks like <a href="https://monzo.com/" target="_blank">Monzo</a>, <a href="https://www.atombank.co.uk/" target="_blank">Atom </a>and <a href="https://www.starlingbank.com/" target="_blank">Starling </a><br />
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Data has two major aspects -<br />
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<li>First is sharing the data using the digital platform and thus improving the business proposition by monetizing it. e.g share customer data with customer approval with a third party app like <a href="https://www.mint.com/" target="_blank">Mint</a> and charge Mint for using api's to get the data. This is also a <a href="https://www.evry.com/en/news/articles/psd2-the-directive-that-will-change-banking-as-we-know-it/" target="_blank">PSD2</a> use case.</li>
<li>Second is analyzing the stream of data and use it for operational excellence and on other hand create new business products out of it. Let's see it with couple of
examples -</li>
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<span style="color: #134f5c;"><b>Scenario 1</b></span> - End2End customer Payment monitoring, mitigate operational risk with real time analytics and help relieve regulatory and stakeholder pressures. Advantage is reduction in processing costs, time to revenue, full visibility and ability to react faster to changes and eliminate risks, improving customer satisfaction.</div>
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<span style="color: #0b5394;"><b>Scenario 2</b></span> - Customer transaction analysis for behavior
understanding and recommending products based on that. Predictive analytics is the way to go, you can not only sell better products but also help reach next level of customer satisfaction as customers don't want reactive measures they love to know things in advance and predictive analytics tool can help you achieve both.</div>
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There are lot of products in the market both on cloud and premise. Tech giants like AWS, Google can help on cloud and players like Axway <a href="https://www.axway.com/en/enterprise-solutions/operational-intelligence" target="_blank">Decision Insight</a> for operational intelligence, and open source Apache can help on-premise. There are many other niche players like <a href="http://www.datarpm.com/" target="_blank">DataRPM </a>in the market as the market for data science is getting hot.<br />
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<span style="color: blue;">Dynamics</span></h3>
Keep the pace with market dynamics, that's one area where the traditional banks have lagged big time. You don't want to be the Blackberry or Nokia of financial services.<br />
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Market dynamics can change due to N number of reasons -<br />
<ul>
<li>Regulatory bodies introducing new norms like PSD2 or Open Banking initiatives </li>
<li>New tech trends like mobile platforms, IoT.</li>
<li>New innovations like <a href="https://en.wikipedia.org/wiki/Bitcoin" target="_blank">Bitcoin</a>/<a href="https://en.wikipedia.org/wiki/Blockchain_(database)" target="_blank">Blockchain </a></li>
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So it's really important to quickly adopt the new emerging business beneficial changes and stay in the market competition not as a competitor but as a Leader.<br />
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It's big time for financial institutions to come out of the traditional thinking and be more innovative. Open Banking and PSD2 norms have to be seen as the model for new business and a transformation phase for Banking pushing for focus on Digital and data analytics. However, tracking innovations like Blockchain is very important as well as it's changing the way transaction happens. So it's important that Dynamics(changing aspects) are not only kept in mind but are adapted quickly to make new customer base being the center of innovation in Financial world.</div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com0tag:blogger.com,1999:blog-415759759425329578.post-87006091726393045562016-07-28T09:09:00.000-07:002016-07-29T04:18:55.749-07:00API {1st} - Gateway to Digital Innovation<div dir="ltr" style="text-align: left;" trbidi="on">
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API first is the new paradigm and there is lot of focus towards it. So what does it really mean and why there is so much of talk about it? </div>
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What is API First?</span></h2>
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Application Programming Interfaces (API's) are the interfaces provided on the resources that you want to leverage in the interaction process from your customers, partners, employees, business users, etc. via the application or GUI created on top of it.</div>
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That means that your applications or <b><span style="color: #351c75;">GUI will be as good as your API's</span></b> because what you reflect on your UI is what you get from your API's so it's really important to have good design in place for the API's, that adds:</div>
<br />
<ul style="text-align: left;">
<li><b>C</b>onsistency</li>
<li><b>F</b>lexibility</li>
<li><b>U</b>sability</li>
<li><b>A</b>gility </li>
<li><b>P</b>erformance</li>
<li><b>S</b>ecurity</li>
</ul>
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API First means different things to different people in an enterprise, for CxO level it means that they have to think about investing into a platform that can support the development of API's, being the top priority. For architects it's about focusing on the API design first and deciding the catalog of API that will be made available to the developers for building the apps or webpages around it. For developers it's about how to manipulate the set of API's and develop the award winning applications and be the part of trusted community to provide positive feedback.</div>
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So API{1st} design is what we are talking about here, as it's the core for enabling the digital business. Companies like Netflix, Uber, Twitter, etc. have created the whole new business model powered by great API design and architecture around it because it provides a far better customer experience compared from the traditional software development approach where the heavy customer experience was built first and then the API's were created to access and manipulate the data. </div>
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Design has been an important aspect of everything you build and it applies to the API's as well. It's important to have a right design in place up front so that you can understand how your API is going to look like:</div>
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<ul>
<li>URL format</li>
<li>supported Message Format</li>
<li>supported Methods</li>
<li>Custom Headers if any</li>
<li><span style="text-align: left;">Parameters</span></li>
<li><span style="text-align: left;">Pagination</span></li>
<li><span style="text-align: left;">versioning</span></li>
<li><span style="text-align: left;">exception management</span></li>
<li><span style="text-align: left;">authentication</span></li>
</ul>
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It's always good to keep the API's simple so that the developer can look into the definition and work out what it does without reading much of the documentation. I am not suggesting that you should avoid having the documentation around API's, what I am trying to say is that API's should be self -explanatory and consistent across. </div>
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Once the API is designed, share it with the team who are the consumers of it and let them try the Mock API to see if they like it or they want to suggest changes. Once it's finalized move the design to build the API. That's what API{1st} is all about<br />
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<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-JiTPwTZOyqvFXRMuDwst4SBtmMGSR-Y7ouNP7r3CMe7zmnm10BsXT1xzPULE9d3C9D4dzGnuFogdUqIrhwpE8sDtxGRuN-dWWYyE7qNhGibncbo9L-KKdnHROKXYdg_aug_kHyJSmuU/s1600/API+First+Cycle.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="220" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-JiTPwTZOyqvFXRMuDwst4SBtmMGSR-Y7ouNP7r3CMe7zmnm10BsXT1xzPULE9d3C9D4dzGnuFogdUqIrhwpE8sDtxGRuN-dWWYyE7qNhGibncbo9L-KKdnHROKXYdg_aug_kHyJSmuU/s640/API+First+Cycle.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>API{1st} Cycle</b></td></tr>
</tbody></table>
<br /></div>
<div>
<span style="text-align: justify;">Great API's are part of great team work and it's important that there is an effective collaboration between the producers and consumers of the API as all of them will have different perspective and will help in designing a great API. </span></div>
</div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
To help you with the API{1st} iterative approach many vendors have come up with the products to support that, for e.g - <a href="http://swagger.io/" target="_blank">swagger.io</a>, <a href="https://apiary.io/" target="_blank">apiary.io</a>, <a href="http://raml.org/" target="_blank">raml.org</a>, etc.<br />
<br />
There are multiple API description languages (ADL's), some of them are very popular (like Swagger) and sort of becoming standard for API's. <a href="https://apitransformer.com/" target="_blank">API Transformer</a> is one online tool that can help you convert one ADL to another and yes at back of it are API's.</div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
Once you are done with design you need to choose a platform to convert the great design into real API's, there are many vendors with API Management products to help with that and my organization <a href="https://www.axway.com/en" target="_blank">Axway</a> is one of them.</div>
<div style="text-align: justify;">
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<div style="text-align: justify;">
If you are looking to start a <a href="http://api4u.blogspot.co.uk/2016/06/journey-of-digital.html" target="_blank">Digital Journey</a> then for sure API's are the starting point and API{1st} is where you start from. </div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com0tag:blogger.com,1999:blog-415759759425329578.post-35796171712353422482016-06-27T05:21:00.001-07:002016-06-28T09:23:08.211-07:00Journey of Digital<div dir="ltr" style="text-align: left;" trbidi="on">
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Digital transformation will be a major business priority for the next 12 months.<br />
Though the biggest challenge organisations face today is on "<b><span style="color: #cc0000;">How to approach and get enabled for Digital disruption" </span></b>so basically how to start the journey.<br />
<br />
<div style="text-align: justify;">
<h3>
<span style="color: blue;">Cultural Shift</span> </h3>
Business environment is changing fast and so will the organisation structures and culture. Digital business means NO IT department anymore, yes you heard it right. Business is becoming more involved in IT strategy so IT means Business and Business means IT now. Business need a platform of Innovation so that they can do business in an innovative way, they can't do that in traditional IT method. It requires out of box thinking, that is to bring the culture of Innovation, so that's the key starting point with below considerations-</div>
<br />
<ul style="text-align: left;">
<li style="text-align: justify;">Promote the culture of Innovation.</li>
<li style="text-align: justify;">IT teams are no more traditional delivery teams for information technology, they are rather business innovators. </li>
<li style="text-align: justify;">Provide the platform of Innovation with goal to move towards 3rd generation platform </li>
<li style="text-align: justify;">Collaborate and work towards what customers are demanding but don't stop innovating, so form a balance between two.</li>
</ul>
<div>
<span style="text-align: justify;">As a starting point I talked about on how organisations should change the culture and embark on the Journey of Digital. Now as I have spoken about the Platform of Innovation and 3rd generation platform, so let me elaborate on what they are.</span></div>
<br />
<h3 style="text-align: left;">
<b><span style="color: blue;">3rd Generation platform</span></b> </h3>
Let's first see how the platforms have evolved and then focus on 3rd generation.<br />
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<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5yTfqvEqpAa6J4XEz8FqeaZPrakjXwlcvmTvFHkMf4d5Wr9fGreb6aAnNC_z_UWsboTHYxKSnFIXDnSyx0GigBMJ2V2ZWbK_cpLX5d7a1f1X2LKqtd2HVOK2hp_Sf-T5WDNxc6K26alY/s1600/3rdGenPlatformIDC.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5yTfqvEqpAa6J4XEz8FqeaZPrakjXwlcvmTvFHkMf4d5Wr9fGreb6aAnNC_z_UWsboTHYxKSnFIXDnSyx0GigBMJ2V2ZWbK_cpLX5d7a1f1X2LKqtd2HVOK2hp_Sf-T5WDNxc6K26alY/s1600/3rdGenPlatformIDC.png" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>Platform Evolution - Courtesy IDC </b></td></tr>
</tbody></table>
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The picture above is self-explanatory so I will leave it there.<br />
<br />
However, it's important that we talk about the 3rd generation platform as that should be the target of an enterprise, not only to open the door for the innovations but essential for changing the way business works. Being innovative, agile, efficient and grab opportunities that are outside-out.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHbR6UreEm8pk20s794iFoitOKY-K0c8L9b80tjkGlOD2Pybt7QJlCyEqvFRecMUN_uHSV5bznbho3YCxokgBOMc9wOMJOzEW6f6uW8MF-pNetFwKXIYDxLOhcHB9Bf8l9cBWY_WyNAjU/s1600/3rdGenerationPlatform.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="374" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHbR6UreEm8pk20s794iFoitOKY-K0c8L9b80tjkGlOD2Pybt7QJlCyEqvFRecMUN_uHSV5bznbho3YCxokgBOMc9wOMJOzEW6f6uW8MF-pNetFwKXIYDxLOhcHB9Bf8l9cBWY_WyNAjU/s640/3rdGenerationPlatform.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>3rd Generation Platform</b> - <b style="font-size: 12.8px;">Courtesy </b> IDC </td></tr>
</tbody></table>
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Above picture depicts the 3rd generation platform and shows the innovation accelerators. It's focused towards transforming the IT value proposition and making it Business centric. It's not necessary that you adopt the 3rd generation platform as big-bang or all of it, definitely it need evaluation on what accelerators are on the priority list. <br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQi3hi65rDVSQy2aw0e1BBR5sQbkcXBU3WrpsGFeoaMkluyuH_EpPKzXfbf-dhOlcFJP3QZg6P5e_vOH6EnfO_zOKr3Oqk4qKlpoTkahqUVdqknzG7PMyVzX39OclXYN-UyCkMsElyaP0/s1600/Trasnforming+IT+model.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="272" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQi3hi65rDVSQy2aw0e1BBR5sQbkcXBU3WrpsGFeoaMkluyuH_EpPKzXfbf-dhOlcFJP3QZg6P5e_vOH6EnfO_zOKr3Oqk4qKlpoTkahqUVdqknzG7PMyVzX39OclXYN-UyCkMsElyaP0/s640/Trasnforming+IT+model.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>Technology Value Proposition - </b><b style="font-size: 12.8px;">Courtesy </b><b>IDC</b></td></tr>
</tbody></table>
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<br />
Technology value proposition has changed drastically and technology is now driving the new products and services that business wants to sell transforming the customer experience from better to best.<br />
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<br />
3rd generation platform is certainly changing the business model and reducing the gap between business and IT, bringing more collaboration and stickiness.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgq98ikeb4t0m_IyUizWCtuP5a18h8r4uBgchHKL062QqjZ25SJ_XmxPixArboVgtR2EVL03liJosW_JJtug6jMA2P7eGowm6xqYk3fg3va5L7GH1Q7S_1dwUASF2B2cU42RVuA6qulLL8/s1600/Trasnforming+IT+Business+Model.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgq98ikeb4t0m_IyUizWCtuP5a18h8r4uBgchHKL062QqjZ25SJ_XmxPixArboVgtR2EVL03liJosW_JJtug6jMA2P7eGowm6xqYk3fg3va5L7GH1Q7S_1dwUASF2B2cU42RVuA6qulLL8/s640/Trasnforming+IT+Business+Model.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b style="font-size: 12.8px;">Business Proposition - </b><b style="font-size: 12.8px;">Courtesy </b><b style="font-size: 12.8px;">IDC</b></td></tr>
</tbody></table>
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<b><span style="color: blue;"><br /></span></b>
<br />
<h3 style="text-align: left;">
<b><span style="color: blue;">Platform of Innovation</span></b></h3>
<div style="text-align: left;">
<br /></div>
<div style="text-align: left;">
<div style="text-align: left;">
<div style="text-align: left;">
<div style="text-align: justify;">
<span style="text-align: justify;">There are multiple products that can form the platform of Innovation but to me the most important one that glue everything together and provide the </span><b style="text-align: justify;"><span style="color: #0b5394;">FOUNDATION for it is API Management,</span></b><span style="text-align: justify;"> as it not only enables the enterprise to do innovation but also provide a wrapper for the 1st and 2nd generation platforms so that you can leverage the functionality provided by those platforms in a modern way. It allows you to expose your assets via API's and hence allow all the innovation accelerators to leverage the data that they need. </span><span style="text-align: justify;"> </span></div>
</div>
<div style="text-align: center;">
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</div>
</div>
<div style="text-align: justify;">
<b><span style="color: red;">API First</span></b> is the way to go to start and encourage innovations as that will form the base for the customer experience that you want to bring in. It will provide developers a platform to do innovative thinking and do technology clinics (hackathons) to showcase what is possible. </div>
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<br /></div>
<div style="text-align: justify;">
This will help provide all other accelerators in 3rd generation platform with the data sets that they need to work on, whether its internet-of-things, robotics or predictive engines. All of them need to communicate to the enterprise and exchange data via a centralized and secure hub and that is none other then API Management which not only provide enhanced security but also helps in managing the consumers of the data/API. </div>
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<br /></div>
<div style="text-align: justify;">
<h3>
<span style="color: blue;">Approach</span></h3>
Implementing API management can be taken in stages rather then just start thinking of API first, as organisations have to bring the change in the culture, thought process and change in the existing enterprise integrations that you do till now. The communication was more Inside-In and Inside-Out but now we are talking about Outise-In and Outside-Out communication so its important that the integration and security strategy is written keeping that in mind. <br />
<br />
Key consideration are:<br />
<br />
<ol>
<li>Existing investment on Enterprise Service Bus and Messaging platform</li>
<li>Communicating between on-premise and Cloud Applications</li>
<li>Communicating between cloud applications</li>
<li>Securing the communication</li>
<li>Support of new technology trends and quick adoption if required. Choose the products that align with the 3rd generation platform features, for e.g. product that support easy cloud adoption, automation via container technology, etc. </li>
</ol>
<br />
It's important that we understand the To-Be state architecture with the API Management solution in place. </div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<b>To-Be State</b></div>
<ul style="text-align: left;">
<li style="text-align: justify;">The red color box are the one introduced with API Management</li>
<li style="text-align: justify;">Orange lining are the one that are new in each layer</li>
<li style="text-align: justify;">This is first stage change in to the To-Be state. Once the enterprise is ready to adopt the cloud services either partially or fully the To-Be state of all below will reflect as a Service "_aaS".</li>
<li style="text-align: justify;">All other innovation accelerators can be either used in parallel or later as the business deem it fit and ready for bigger disruption.</li>
</ul>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhll1gzPytixCl1yvPCHACaG-8-vDsPvFjOgsJ_nhCRzoGo5wpvz4hBGevmkEn9kthk5rktDqDxG_XqfUxQTbVN5YcXTld9c537Ad7XC1MbmHPNQ_F6f6QTk7KyQJehRlWs4stGAFKLQY4/s1600/Reference+architecture.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhll1gzPytixCl1yvPCHACaG-8-vDsPvFjOgsJ_nhCRzoGo5wpvz4hBGevmkEn9kthk5rktDqDxG_XqfUxQTbVN5YcXTld9c537Ad7XC1MbmHPNQ_F6f6QTk7KyQJehRlWs4stGAFKLQY4/s1600/Reference+architecture.png" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>To-Be Architecture</b></td></tr>
</tbody></table>
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<div style="text-align: justify;">
<span style="text-align: left;"><br /></span>
<span style="text-align: left;">Given that the existing integration products are kept intact, how to change the world with API's?</span></div>
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It's a million dollar question given the ecosystem that most of the enterprises have, it gets tricky to get hold of the right approach.<br />
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The best is to have the API Management implementation done in 3 stages:<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiodnxuG7CRnDKyEZgMxf-zchlLOAFWDJDaPwGRoWTYlzgvG8Q9tHLXkHP8_O9Ftd5uSP4fzMBJO8elnZGED1LoMC6f2zjvbOytpqR0C2EZreixsEmsSiAbWHWZVTdr4YkS89TWtIyXiCE/s1600/API+Enablement.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="424" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiodnxuG7CRnDKyEZgMxf-zchlLOAFWDJDaPwGRoWTYlzgvG8Q9tHLXkHP8_O9Ftd5uSP4fzMBJO8elnZGED1LoMC6f2zjvbOytpqR0C2EZreixsEmsSiAbWHWZVTdr4YkS89TWtIyXiCE/s640/API+Enablement.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b>API Stage Implementation </b></td></tr>
</tbody></table>
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<div style="text-align: justify;">
Move from Left to Right with your API strategy </div>
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<ul style="text-align: left;">
<li style="text-align: justify;"><b>Stage 1 </b>- Wrap the existing SOA services based on enterprise service bus (ESB) by using the policies created in the API Gateway. This will quickly enable you to provide the developers with something that they can play and innovate. The challenge can be coarse grained services but you can use the wrapper to make them fine grain by specifically choosing the operations that you want in a particular API. </li>
</ul>
<ul style="text-align: left;">
<li style="text-align: justify;"><b>Stage 2 - </b>Enable the existing applications to start using the API Management platform to create API's directly instead of using any other layer. </li>
</ul>
<ul style="text-align: left;">
<li style="text-align: justify;"><b>Stage 3 - </b>Make API's the core of all the applications that you have in the ecosystem. Not only the customer facing applications but most of the applications of record should also move in that direction and once you start adopting SaaS platforms that will happen. The reason being that legacy applications will struggle to scale with the growth required. Even the best and effective API will struggle, if the back end application can't respond quickly and scale based on the number of request then you have a challenge. </li>
</ul>
<br />
<div style="text-align: justify;">
If you see all the above three stages require some design upfront to understand what is that you want to do with the API's and hence its important that you start thinking of two things:</div>
<br />
<ol style="text-align: left;">
<li style="text-align: justify;">What you want the API's to do </li>
<li style="text-align: justify;">What data set you want access via API</li>
</ol>
<div style="text-align: justify;">
It's really important that you design the API's first with tools like Swagger or Apiary and provide the developers to do the innovation out of it and see if it works, otherwise go into iterations till you improve it. Once you are happy with the design convert that into real API. </div>
<div style="text-align: justify;">
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<div style="text-align: justify;">
Your application will be as Good as your API's, so make sure that the foundation is right and strong.</div>
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<br /></div>
<div style="text-align: justify;">
3rd Generation platform require change in all the layers of the architecture, infrastructure with new containers technology so that you can scale up with the unlimited growth that you can see with new innovations that you put in place. It requires change in your analytics layer as you will have more and more data that you can use to create information that gives you business edge. Right information at right time is very important for business and now with 3rd generation the time taken to provide and use that information is equally important, predictive is way forward not reactive. Change in the integration layer and change in applications by moving to SaaS based. </div>
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<div style="text-align: justify;">
Operational efficiency is equally important so its not only about scaling up but you need to automate the process to scale down when you are using cloud services as its "pay as you use" model and you don't want to pay for something that you are not using.</div>
<div>
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<div>
It's not going to be easy journey and hence a short term and strategic plan is important.</div>
<div>
<br /></div>
<h4 style="text-align: left;">
<span style="color: blue;">Short Term Plan</span></h4>
<div>
<ul style="text-align: left;">
<li><span style="color: blue;"><span style="color: black;">Fast track the API management deployment. </span></span></li>
<li><span style="color: blue;"><span style="color: black;">Start with small perimeter, select the business area for creating API's</span></span></li>
<li><span style="color: blue;"><span style="color: black;">Leverage existing services and wrap them up with API by using API Gateway product.</span></span></li>
<li>Start innovating focused on enhancing customer experience by using the API's </li>
</ul>
</div>
<b style="text-align: justify;"><span style="color: blue;"><br /></span></b>
<b style="text-align: justify;"><span style="color: blue;">Strategic Plan</span></b><br />
<div style="text-align: justify;">
<br />
<ul>
<li>API as a core(API First), start building the API's directly from the Data source and applications that you have got, replacing the legacy services.</li>
<li>Start focusing on Predictive Analytics, turn information into competitive advantage.</li>
<li>Omni- experience transformation - Any data, Any time, Any Where with consistency.</li>
<li>Cloud adoption</li>
<li>Operating model transformation</li>
</ul>
</div>
<div style="text-align: justify;">
<div style="text-align: justify;">
<b><span style="color: blue;"><br /></span></b>
Before I conclude, I thought of reiterating the key points<br />
<br />
<b><span style="color: blue;">Key Take Away-</span></b></div>
<div style="text-align: justify;">
</div>
<ol style="text-align: left;">
<li style="text-align: justify;">Introduce the culture of Innovation</li>
<li style="text-align: justify;">Replace the word IT with Innovation - Chief Innovation Officer</li>
<li style="text-align: justify;">Build Platform of Innovation </li>
<ul>
<li style="text-align: justify;">API First</li>
<li style="text-align: justify;">Start small and accelerate</li>
<li style="text-align: justify;">Go Big and iterative</li>
</ul>
</ol>
</div>
<div style="text-align: justify;">
Remember, Digital transformation is not a destination it's a journey.<br />
<br />
<a href="http://api4u.blogspot.co.uk/2016/02/going-digital.html" target="_blank">Go Digital</a> because <a href="http://api4u.blogspot.co.uk/2016/06/digital-is-life.html" target="_blank">Digital is Life</a> and you need to be innovative part of it.</div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com0tag:blogger.com,1999:blog-415759759425329578.post-61715746179473956562016-06-04T17:47:00.000-07:002019-10-24T03:56:36.367-07:00Digital is Life<div dir="ltr" style="text-align: left;" trbidi="on">
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Life has drastically changed in the last couple of years. I used to wake up to buzzing alarm but now I get up with the favourite song on my Sonos music system. By the time I complete my breakfast the smart gadget tells me how long it would take me to drive to work and if you have smart applications then they will start the navigation as soon as you are in car. Imagine in cold weather you can operate your car heating from your smart device and pre-heat and make it ready to go, welcome to the cozy world. <i>(This is already being done in JLR and BMW's of the world)</i><br />
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Thanks to Digital disruption and API's.<br />
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<div style="text-align: justify;">
From wake up alarm to the bed time reading all has changed or changing, just because of digital disruption.</div>
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This disruption has been acknowledged as the <a href="http://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-what-it-means-and-how-to-respond" target="_blank">4th Industrial Revolution</a>, and it is exponential growth rather than traditional linear. So either the businesses adapt the future or get knocked off, as we all know Digital is Destiny for organisations to stay in the market and given its exponential growth the time to react has to be fast enough.<br />
<br /></div>
<div dir="ltr" style="text-align: justify;">
Till now I was talking more about the changes that are visible to everyone (on the canvas stuff), now let's talk about what is changing behind the scenes due to this revolution...<br />
<span style="color: #3d85c6;"><br /></span></div>
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<h3>
<span style="color: blue;">Making of Digital -</span><span style="color: #0b5394;"> </span></h3>
</div>
<div style="text-align: justify;">
So from the face of the change it looks pretty cool as it gives customer's what they are after - everything has turned smart, just a touch away with faster delivery model and better quality. All this simplicity, agility to respond to customer needs, quality products with better pricing can be achieved by using below technology landscape -<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEdzHzOnOizsIZ6d9nyNI3fJU63dTWxDzIPo1RTpIammdyIZnCwDs2HylsRcGN0ZYxCD_lxoOGyG7czXQD6tqxtJa6foHdCZriXDl6HHN0WktW6coc9FkbKe_CUrOGbsVFOWYs4Rs-xNE/s1600/Behind+the+Screen.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEdzHzOnOizsIZ6d9nyNI3fJU63dTWxDzIPo1RTpIammdyIZnCwDs2HylsRcGN0ZYxCD_lxoOGyG7czXQD6tqxtJa6foHdCZriXDl6HHN0WktW6coc9FkbKe_CUrOGbsVFOWYs4Rs-xNE/s1600/Behind+the+Screen.png" /></a></div>
<b>Figure 1 -</b> Technology Landscape with API Management<br />
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<ul>
<li>Mobile Backend as a Service(MBaaS) - </li>
<li>API Management</li>
<li>Analytics</li>
</ul>
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I will not go into the details of each of it as its too technical and can be read over the web. <b><span style="color: #0b5394;">The crux is that API management is at heart of it.</span></b><br />
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<h3>
<span style="color: blue;">Changing Business Proposition - </span> </h3>
Let me bring the focus back on how the business proposition is getting changed -<br />
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<ul>
<li>Movies and TV series on the go, stream anywhere anytime, you know the brand I am talking about.</li>
<li>Car service on demand with auto receipt</li>
<li>Paying Parking on the go</li>
<li>listening music via streaming </li>
<li>Ordering take away has become so easier.</li>
</ul>
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If you look your daily life you will find N number of similar examples. We as a customer are getting so used to it that we can't even think life without it.</div>
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Let's look into some scenarios that companies might be already working on or need to start thinking in that space..</div>
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<ul>
<li>Fit bands can be integrated with fitness clubs and apps like MyfitnessPal or may be also with health clinics.</li>
<li>Bank account opening within 2 hrs via video call and online document submission instead of going to the branch which currently takes around 2 days to a week.</li>
<li>Smart offices - Give your employees a better experience and ease of using organisation assets by reducing operational cost.</li>
</ul>
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Definitely there are hundred and thousands of other ideas and all this would be targeted to give enriched customer experience and <b>tap outside-out opportunities</b>. Opportunities which are unknown and are outside of your current business boundaries but are waiting to be tapped with a model that can attract and push them towards the usage of the product or services provided by your business. Below is the Gartner view on the same suggesting to take advantage of the Internal and External Business algorithms -<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXzGeh1AR56NfaAV8lZk_S5z541s7QgMR6_9WduJzwahJw0NRsnVmgy-hJOvr4Q6RZnpXKwywOOLRpOmBLqbpEfQe95D1WDQ0uQds5PfCKtcub7uDNFlP0DqvyWpGw0mw47kfJUEZWnwA/s1600/Outside-Out+Business+advantage.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="352" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXzGeh1AR56NfaAV8lZk_S5z541s7QgMR6_9WduJzwahJw0NRsnVmgy-hJOvr4Q6RZnpXKwywOOLRpOmBLqbpEfQe95D1WDQ0uQds5PfCKtcub7uDNFlP0DqvyWpGw0mw47kfJUEZWnwA/s640/Outside-Out+Business+advantage.png" width="640" /></a></div>
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<b>Figure 2- </b>Courtesy Gartner AADI London 2016 </div>
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Technology has enabled and helped towards the growth of self service or subscription based business model, helping customers to take their stuff along with them and use whenever they want. That's the ease and value added by digitalisation and thus generated the demand from customers to have more similar value added services in each area of life, will it be health, utility, grocery, home security, home appliances, etc.<br />
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Soon we will see cross business model where the apps will get integrated with multiple services from different vendors, because that's the customer experience we want. for e.g booking taxi's via maps and then ordering food on your way through one user interface. Above Fit band example also falls in the same category.<br />
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Various survey have shown that the growth of the API economy will be immense in coming years, below are some useful links around different domains with emerging changes and the adoption of API's around that -<br />
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<b>Telecom</b> - <a href="http://www.researchandmarkets.com/research/pl5f4f/telecom_network" target="_blank">Telecom Network API Marketplace</a><br />
<b>Banking</b> - <a href="https://theodi.org/open-banking-standard" target="_blank">The Open Banking Standards </a><br />
<a href="https://www.axway.com/sites/default/files/report_files/axway_report_banking_apis_state_of_the_market_report_apidays.pdf" target="_blank">Banking Reform </a><br />
<b>Water Utilities</b> - <a href="http://www.open-water.org.uk/customers/" target="_blank">Changing Water Utilities norm for wholesale and retail</a><br />
<b>Public Sector</b> - <a href="https://www.techinasia.com/singapore-government-api" target="_blank">Singapore Government API</a><br />
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Last week I was in Gartner AADI London event and my take away of the 2 day event was <span style="color: #0b5394;">"<b>Imbibe and Foster APIs</b>"</span> if you are in business.<br />
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Digitalisation has changed life style and in coming years I can see that its going to change the way we live, both for good and bad(health impact by using smart phones :) )!</div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com1tag:blogger.com,1999:blog-415759759425329578.post-67092649114729064562016-02-29T13:38:00.000-08:002016-02-29T13:38:50.623-08:00Going Digital<div dir="ltr" style="text-align: left;" trbidi="on">
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There is lot of attraction around Digital Engagements in Business & IT arena. Every enterprise have either started looking around it or have already started thinking about it. Let's get an understanding around Digital Engagements - What does "Going Digital" means to an enterprise and why they are destined for it. To start with, it's important to understand what Digitalization mean.</div>
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<h3 style="text-align: justify;">
<span style="color: #073763;">What is Digitalization -</span> </h3>
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<i>"Digitalization is a technology enablement of a business model that open channels for better business growth by placing prime focus on rejuvenating customer experience."</i></div>
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<span style="color: #073763;">Does using API mean Digital Business?</span></h3>
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Using API's doesn't mean Digital; it's an enablement towards it, hence focus should be to use <b>"API First"</b> approach. There is lot of misconception that using API's mean the enterprise is using Digital business model. Let's get into bit more detail to clear the air -</div>
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<span style="color: #073763;"><br /></span></div>
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<span style="color: #073763;">What are API's</span> - </h3>
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I believe everyone know what API's (Application Program Interface) are but in today's world the term is widely being used to reflect REST oriented architecture (ROA) and the API management products facilitate in achieving the ROA. API's in an enterprise can be categorized in multiple ways but for the purpose of the topic I believe that below is what is usually the enterprise uses it for -</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitCevOBFyalQ1Bz8O5cetuiIxbXl4fyh-MNJcHli3c6AbXhIWBUelK6XuRbgwOrGUTqUYhwJDF-_idBqI0FetecMP0td7ReOgkkt0tP4nJBJ63cj0k3PtLQEW6fDVB4ZSsB9P9-YoOrzY/s1600/API+Categorization.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="419" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitCevOBFyalQ1Bz8O5cetuiIxbXl4fyh-MNJcHli3c6AbXhIWBUelK6XuRbgwOrGUTqUYhwJDF-_idBqI0FetecMP0td7ReOgkkt0tP4nJBJ63cj0k3PtLQEW6fDVB4ZSsB9P9-YoOrzY/s640/API+Categorization.png" width="640" /></a></div>
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<span style="color: #073763;">If enterprises are just using API's for making partner interaction better apart from using B2B products and SaaS integration API's to integrate with the SaaS applications they have subscribed to, <b>then I think it's just part of the enablement journey towards digital and using the API Gateway product as first line of defense. </b>When organization start exposing the data, content and Business Process supporting functions through API's that is when they reach <b>next level of maturity of using API's and a level up towards the adoption of Digital Model</b>. </span></div>
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Multiple vendors have launched API management products for API life cycle management, Analytic around it and Developer/Partner enablement; let's quickly see what API management comprise of -<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3X0voGBIJdjFRPyPKWi44wtcTiAx27Yai7TnEYvMuX4j2imUO6jb54FV3Ms65EXSJZIwZNPC52l_5CZfmhvnL-spQ7M_jyVhU-bpstoeq1jDKt6ynyVYLqyFOYK_5jhviRwWnjU7UbOs/s1600/API+Management.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="417" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3X0voGBIJdjFRPyPKWi44wtcTiAx27Yai7TnEYvMuX4j2imUO6jb54FV3Ms65EXSJZIwZNPC52l_5CZfmhvnL-spQ7M_jyVhU-bpstoeq1jDKt6ynyVYLqyFOYK_5jhviRwWnjU7UbOs/s640/API+Management.png" width="640" /></a></div>
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Most of the enterprise doesn't use the full API management suite rather just leverage the API Gateway for different category of API's. So just adding a layer of security or just using it as a proxy which probably is not the overall purpose of the product. We will see below on how other components of the API management suite adds value to the Digital engagement.</div>
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<h3 style="text-align: justify;">
<span style="color: #073763;">Then what does going Digital means?</span></h3>
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Going digital means an engagement that is focused around rejuvenating the customer experience by -</div>
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</div>
<ol>
<li>Knowing who your customer is</li>
<li>What type of content customer is after</li>
<li>When to reach the customer</li>
<li>How and where to reach the customer</li>
</ol>
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You can read in detail about above 4 point in <a href="https://www.clickz.com/clickz/column/2322130/what-is-digital-engagement" target="_blank">here</a></div>
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<div>
It's all about customer journey, engaging with customers in such a way that they stay loyal towards your brand and help grow the customer base by further recommendations. To achieve the level of expected services, organizations have to build on below -</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDZOVGh125IxmOaSnoJiySUTZ3WAqzwl81elXYXV5jP88ucI4O3tq5SNtFgp8Tyj2u0oVbYZU58XbR54odiJIcpqULI1qhHzT3A-1owg0e1UH3zgYYOylMjiroS0l4uWW8V5iZEBSQiZI/s1600/Digital+Engagement.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="609" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDZOVGh125IxmOaSnoJiySUTZ3WAqzwl81elXYXV5jP88ucI4O3tq5SNtFgp8Tyj2u0oVbYZU58XbR54odiJIcpqULI1qhHzT3A-1owg0e1UH3zgYYOylMjiroS0l4uWW8V5iZEBSQiZI/s640/Digital+Engagement.png" width="640" /></a></div>
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User Interface(Web UI/Mobile Apps) + Content Management + Predictive Analytic (fast data) + Digital Marketing & Customer Communications + eCommerce & Marketplace and API (working as a glue) technologies make together the Digital Business Model.</div>
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<b><span style="color: #0b5394;">API Management</span></b> covers the API, Analytic part and also help developers to test the web UI and mobile apps with the help of Community management module. It also provides the predictive information to the Marketing and other department of the enterprise to keep the customer engaged with the relevant marketing and promotions around the products. It's very important to get value out of the data, on-time and accurate, which is made possible by using predictive analytic modules by analyzing the customer behavior from the BigData that enterprise holds. It's obvious that <b>"API First" </b>is building block and definitely needs an early investment on API Management product.</div>
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<span style="color: #134f5c;">However, Mobile application Platform, User Interface Platform and Digital Marketing product investment <b>are equally important for the digital engagement of an enterprise</b>, to make it true Digital Business.</span></div>
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<b><span style="color: #e06666;"><br /></span></b></div>
<h3 style="text-align: justify;">
<span style="font-weight: bold;"><span style="color: red;">Digital is Destiny,</span> </span><span style="font-weight: normal;">enterprises without a digital strategy and initiative will be out of the game. Competitors and new start ups with the use of digital technologies will have the upper edge to impress customers and attract them towards the new business model. If you don't change with time then you will not have time to get changed. </span><span style="font-weight: normal;">So what are you waiting for, it's time to GO DIGITAL....</span></h3>
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Thanks for reading. Stay tuned for more..</div>
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Kshitij Mehrotrahttp://www.blogger.com/profile/12852890318453528843noreply@blogger.com4